1. Overview and Commitment to Privacy
Welcome to HEIC to JPG Converter ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how our mobile application operates, our strict on-device data processing architecture, what limited telemetry and diagnostic data third-party service providers may process on our behalf, and how we protect your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and Google Play Developer Program Policies.
By downloading, installing, or using HEIC to JPG Converter, you agree to the terms described in this Privacy Policy.
2. Core Principle: 100% On-Device Photo Processing
All image decoding, format conversion (from .HEIC / .HEIF to .JPG or .PNG), quality compression, and EXIF metadata handling are executed 100% locally on your smartphone's hardware using local decoders.
- Zero Server Uploads: We do NOT upload your images or files to any remote server, cloud infrastructure, API, or external service.
- Zero File Inspection: We do NOT view, inspect, catalog, train AI models on, or store your photos.
- Fully Offline Operation: The conversion engine works completely without an internet connection.
3. Device Permissions & Scoped Storage
Our application operates on a principle of least privilege, requesting only the minimal system access required to perform its utility functions in accordance with modern Android Scoped Storage standards:
| Permission / Android API | Purpose | Data Transmitted Remotely? |
|---|---|---|
Android Photo Picker / SAF (ACTION_OPEN_DOCUMENT) |
Allows you to select specific .HEIC or image files from your storage or gallery. |
No. Local read access only to selected files. |
Media Storage (MediaStore.Images) |
Saves your newly converted .JPG / .PNG output files into your device's standard Pictures/ConvertedImages folder. |
No. Saved exclusively to local device storage. |
Internet Access (android.permission.INTERNET) |
Enables delivery of advertisements (AdMob), validation of subscriptions/in-app purchases (RevenueCat), and anonymous crash reports (Firebase). | No personal images or identifying personal files are ever transmitted. |
Network State (android.permission.ACCESS_NETWORK_STATE) |
Checks connectivity status to prevent unnecessary network calls when offline. | No. |
4. Third-Party Services & SDKs
The core image conversion engine collects no personal data. However, to support free-tier operation, app reliability, and optional premium subscriptions, we integrate trusted third-party SDKs:
A. Google AdMob (Advertising)
We display banner, interstitial, and rewarded video advertisements in the free tier of the application.
- Data Processed: Google Advertising ID (GAID / AAID), coarse geolocation data (derived from IP address for regional ad serving), device telemetry (device model, OS version, carrier, screen dimensions), and ad interaction metrics.
- User Consent & Personalization (EEA, UK, Switzerland, and US States): We deploy a Google-certified Consent Management Platform (CMP) utilizing the User Messaging Platform (UMP) SDK. Users are presented with a consent dialog to accept, reject, or customize personalized advertising. You may review or update your advertising preferences at any time in the app's Settings menu.
- Policies: Google Privacy Policy • Partner Sites Policy • AdMob Policies
B. Firebase Crashlytics & Analytics (App Health & Stability)
To detect application crashes, resolve bugs, and monitor stability:
- Data Processed: Anonymized crash stack traces and diagnostic logs, device state at the time of a crash (free RAM, available storage, battery level, orientation), and high-level aggregated app events (app opens, conversion completion success rates).
- Retention: Crash diagnostics are retained by Firebase in aggregated, non-personally identifiable form for up to 90 days.
- Policy: Google Firebase Privacy and Security
C. RevenueCat & Google Play In-App Billing (Subscriptions)
To manage optional Pro/Premium subscriptions (which remove ads and unlock unlimited batch conversions):
- Data Processed: Anonymous App User ID generated by RevenueCat, purchase receipt tokens, transaction timestamps, and entitlement status.
- Payment Security: We do NOT receive, process, or store credit card, debit card, or banking numbers. All financial transactions are securely processed directly by Google Play In-App Billing.
- Policy: RevenueCat Privacy Policy
5. Google Play Data Safety Alignment
To assist users in reviewing our Google Play Console Data Safety declarations:
| Data Category | Collected | Shared | Purpose | Encrypted in Transit? |
|---|---|---|---|---|
| Photos and Videos | No | No | Local conversion only. Never uploaded. | N/A (stays on-device) |
| Device or other IDs (Advertising ID) | Yes | Yes (AdMob) | Advertising & Analytics | Yes (HTTPS/TLS) |
| App info & Performance (Crash logs) | Yes | No (Aggregated) | Analytics & Bug Fixing | Yes (HTTPS/TLS) |
| Financial Info (Purchase History) | Yes | No (Entitlements) | Subscription Management via RevenueCat / Google Play | Yes (HTTPS/TLS) |
6. EXIF and Metadata Handling
High Efficiency Image File (.HEIC) images often include embedded EXIF metadata (camera model, exposure settings, timestamp, and GPS location coordinates).
- Free Tier: The app preserves essential orientation tags so converted images display right-side up, while stripping sensitive GPS location coordinates to safeguard user privacy.
- Premium Tier: Users may toggle between preserving full EXIF metadata or stripping it entirely.
- Privacy Guarantee: All EXIF reading and writing happens strictly in volatile memory on your device during conversion and is never transmitted to any network endpoint.
7. Children's Privacy (COPPA & Global Regulations)
HEIC to JPG Converter is designed for general audiences and is not directed to children under the age of 13 (or under 16 within the European Economic Area). We do not knowingly collect or solicit personal information from children. If we discover that a child has provided personal information to any third-party SDK within our app, we will promptly take steps to delete that data. If you are a parent or guardian with concerns, please reach out to us at dipuguide@gmail.com.
8. Your Legal Privacy Rights
For Users in the European Economic Area (EEA) and United Kingdom (GDPR):
- Right of Access & Portability: You may request details regarding any diagnostic or purchase records associated with your installation.
- Right to Erasure ("Right to be Forgotten"): You may request deletion of anonymized diagnostic identifiers.
- Right to Withdraw Consent: You can withdraw consent for personalized advertising at any time using the in-app consent menu or via Android system settings (Settings > Google > Ads > Reset or Delete advertising ID).
For California Residents (CCPA / CPRA):
- Right to Know: You may request information on the categories of personal data collected, disclosed, or shared.
- Right to Opt-Out: We do not sell personal information for monetary compensation. To opt out of cross-context behavioral advertising facilitated by AdMob, you may adjust your consent preferences via the in-app menu or device settings.
- Right to Non-Discrimination: Exercising your privacy rights will not result in any penalty or denial of service.
9. Data Security
We implement rigorous technical protections:
- On-Device Isolation: All photo processing takes place strictly within the isolated Android Application Sandbox.
- Encryption in Transit: All network communication initiated by third-party SDKs (AdMob, Firebase, RevenueCat) is encrypted using industry-standard Transport Layer Security (TLS/HTTPS).
10. Policy Updates
We may update this Privacy Policy from time to time to maintain compliance with evolving laws, Google Play Developer Program Policies, or third-party SDK standards. Any revisions will be reflected by updating the "Last Updated" date at the top of this document. Continued use of the application after changes constitutes your acceptance of the updated policy.
11. Contact Information
If you have questions, feedback, or requests regarding this Privacy Policy or your data, please contact us:
- Email: dipuguide@gmail.com
- Developer: Dipu Guide
- Online Contact Form: Support Form
- Google Play Store: HEIC to JPG Converter Listing